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Our Privacy Policy

Introduction
Welcome to Dean’s Professional Services – Smith & Dean, Inc. (referred to as "DPS," "we," "us," or "our"), including its divisions. This Privacy Policy outlines how we manage personally identifiable information collected about you through our website, emails, and/or mobile applications (collectively referred to as the "Site"). Using our Site, you agree to the terms and practices described in this Privacy Policy regarding the collection, use, and disclosure of your Personal Information.

 


Purpose
Dean’s Professional Services – Smith & Dean, Inc., operating under Smith & Dean, Inc., is committed to protecting your privacy and the confidentiality of your Personal Information. We understand the importance of maintaining the security and privacy of the information you provide to us. This Privacy Policy details how we collect, use, share, and protect your Personal Information in compliance with applicable privacy laws and regulations.

 


Information Collected
DPS collects a variety of personal information to facilitate its services effectively:

  • Basic Contact Information: This includes users' names, mailing addresses, phone numbers, email addresses, and other relevant contact details.

  • Employment Details: Information about users' previous and current employment, such as company names, job titles, compensation details, work-related experiences, and reasons for leaving previous positions.

  • Skills and Education: Details about users' skills, abilities, language proficiencies, educational background (including degrees held and institutions attended), and professional certifications.

  • Preferences and References: Information regarding users' preferences for employment types, availability for work, and names/contact information of professional references.

  • Resume Information: If users choose to upload a resume, it may contain additional personal information such as career objectives, detailed work histories, and specific skills.

 

Additionally, DPS may enhance the information collected through third-party sources and vendors, ensuring a comprehensive understanding of candidates' qualifications and preferences for potential job placements.


Cookies
When you visit our site, we may send one or more “cookies” to your computer or other device.

  • Definition of Cookies: Cookies are small data files that websites transfer to a user's computer or device's hard drive.

  • Purpose of Cookies: The website (referred to as "DPS" in this case) uses cookies to:

    • Improve the site's functionality.

    • Personalize your visit by customizing web pages based on your preferences.

  • Information Collected: DPS may collect additional information about your computer, including:

    • IP address (a unique number assigned to your device when connected to the internet).

    • Operating system (e.g., Windows, macOS, Linux).

    • Browser type (e.g., Chrome, Firefox, Safari).

  • Cookie Acceptance: Most web browsers automatically accept cookies. However, you have the option to refuse cookies by adjusting your browser settings/preferences.

Use of Information
DPS employs collected personal information for various purposes:

  • Job Placement Services: Facilitating employment opportunities by matching candidate profiles with job openings from clients.

  • Communication: Sending notifications, updates, and alerts via email or text messages regarding job opportunities, services offered, and general inquiries.

  • Career Development Services: Providing additional services like training, career counseling, and support during career transitions.

  • Administrative Functions: Managing payroll, human resources functions, employee benefits administration, and assessing candidates' qualifications for specific roles.

  • Business Operations: Conducting internal research, analysis, and improvements to enhance service quality, efficiency, and customer satisfaction.

  • Security and Compliance: Protecting the integrity of DPS's websites, systems, and data against unauthorized access, fraud, or misuse. This includes compliance with legal obligations, resolving legal claims, and preventing potential harm or monetary loss to individuals or DPS.

Sharing of Information

DPS may share personal information in various scenarios:

  • With Clients: Sharing candidate information with clients who have job opportunities matching candidates' qualifications and preferences.

  • Business Partners and Service Providers: Sharing information with authorized third parties, including vendors and service providers, to facilitate administrative tasks and service delivery on behalf of DPS.

  • Legal and Compliance Requirements: Disclosing information when required by law, such as in response to lawful requests from law enforcement agencies, government authorities, or to comply with court orders or legal processes.

  • Protection of Rights: Sharing information to protect DPS's rights, enforce legal terms or agreements, or respond to claims of intellectual property infringement.

 

DPS emphasizes that it does not share users' personal information with third parties for sales or marketing purposes without explicit consent.


Information Security
DPS maintains robust measures to protect users' personal information:

  • Administrative Safeguards: Implementing policies, procedures, and training to manage and safeguard data.

  • Physical Safeguards: Securing physical access to data centers and office premises where personal information is stored.

  • Technical Safeguards: Utilizing encryption, firewalls, and other advanced security technologies to protect data during transmission and storage.

  • User Responsibilities: Users are encouraged to protect their DPS account credentials and other sensitive information to prevent unauthorized access.


Despite these efforts, DPS acknowledges that no security system can guarantee complete protection against all potential threats.

 


User Control
Users have significant control over their personal information:

  • Access and Updates: Users can access, review, and update their personal information stored in their DPS accounts at any time using their login credentials.

  • Opt-Out Options: Users have the right to opt-out of receiving promotional communications from DPS by adjusting their communication preferences.

  • Data Deletion: Upon request, users can request the deletion of their personal information from DPS's systems, subject to legal obligations and legitimate business interests.

 


Links to Other Sites
The DPS website may contain links to third-party websites for users' convenience:

  • Third-Party Practices: Users should be aware that DPS does not control the privacy practices of these external sites.

  • Responsibility Disclaimer: DPS is not responsible for the privacy policies, content, or security measures employed by third-party websites. Users are advised to review the privacy policies of these external sites before providing any personal information.

 

 

Policy Updates
DPS reserves the right to update its privacy policy periodically without prior notice:

  • Notification of Changes: Updates to the privacy policy will be posted on the DPS website to keep users informed.

  • Effective Date: The effective date of the updated policy will be clearly stated, reflecting changes in information practices, legal requirements, or technological advancements.
     

Non-Retaliation Policy

Non Retaliation Policy

All employees may report any and all ethical or clinical issues to proper authorities without the fear of retaliation by Smith & Dean, Inc. DBA Dean’s Professional Services (DPS). No employee will be penalized, disciplined, discriminated against for exercising his or her right of complaint, or assisting another employee in the presentation of the grievance.  

Reporting a Complaint

Reporting a Complaint

If you have a complaint about Dean’s Professional Services or the quality of care at a Joint Commission-accredited health care organization, The Joint Commission wants to know about it. Submit your complaint online or send it by mail, fax, or e-mail. Summarize the issues in one to two pages and include the name, street address, city, and state of the health care organization.

 

The Joint Commission encourages anyone who has concerns or complaints about the safety and quality of care to bring those concerns or complaints first to the attention of the Dean’s Professional Services leadership or Executive Compliance Committee, which will often lead to more immediate resolution of the matter. Matters concerning billing, insurance, payment disputes, individual personnel or labor relations issues are not within The Joint Commission’s scope. Also, The Joint Commission does not review complaints of any kind in unaccredited organizations.

 

E-Mail: 

complaint@jointcommission.org

Office of Quality Monitoring
The Joint Commission
Fax: One Renaissance Boulevard
Office of Quality Monitoring
Oakbrook Terrace, IL 60181
(630) 792-5636

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